If there is something I don't understand or if I need clarification, what can I do?

Recognizing that a fully online, on-demand service can be seen as a valuable and current offering, we also understand the importance of maintaining direct communication in order to support the customer at any time and to collaborate on creating tailored solutions that meet their needs. At any time, it's easy to access a chat window through any page on our website, and a team member will respond promptly.