Help Center
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For Creators
Getting started
How to sign up and create your photographer profile
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Terms and conditions
What equipment do I need to have to work with Wesual?
How to work with Wesual?
How will I receive the service assignments?
How many photo/video services will I get?
How does file delivery work?
What is a guideline?
Am I compensated for travel expenses?
Can I reject an assignment?
What kind of collaboration can be expected with Wesual?
Is it possible to provide private services to Wesual's clients independently?
Are photos or videos taken while providing services to Wesual allowed to be used for personal or commercial purposes?
Managing Your Photography Work
What happens if the customer cancels the service shortly or just before the appointment?
What if I leave the site - after the estimated time - without completing the service?
What if the customer doesn’t want me to follow the guidelines or has special requests?
What if the person on site doesn’t want me to do the photo shoot?
The location is not suitable for the service requested, what should I do?
I arrived at the appointment, but no one is there. What should I do?
I arrived at the appointment but I cannot find the exact location
Do I have to confirm appointments for services with clients?
What if the service lasts longer than expected?